Tag: mental health

Headspace referrals


(12-25yo, presenting with mild-moderate mental health difficulties)

Business Hours: Fax ED assessment/notes to headspace Access Team, followed up with phone call to confirm receipt of the assessment (if possible, patient can speak with Access Team to ‘fast-track’ intake process)

Afterhours presentations: fax assessment, leave a voicemail including patients name and send the UR number via email to Alex.Pleban@mh.org.au Sunshine Hospital Assertive Linkage Service (EMH) to follow up during business hours

FAX: 9312 1757

PHONE:  9927 6222



Note to patients/carers:

  • Young people referred by ED are prioritised and typically contacted via phone within a few days for brief assessment and introduction
  • A face to face meeting with an Access team clinician may also be booked if required to facilitate engagement/further assessment of suitability (typically within 1-2 weeks)
  • A Mental health Care Plan from a GP is not required for referral and initial assessment with the Access team, but will be required thereafter to access ongoing therapy with an Allied Health Provider  (e.g. 10 bulk billed sessions per calendar year)
  • Wait times for Allied Health Providers can vary depending on demand, availability and client need (limited afterhours appointments are available Tuesday, Wednesday and Thursday evenings, Saturday mornings)
  • Interim support via Groups and the Access Team can be provided where there is a need whilst waiting for their first appointment with one of our Allied Health Providers

    Crisis  support options

    Kids Helpline 1800 650 890

    Orygen Youth Health triage 1800 888 320

    RCH triage 1800 445 511



Factors to consider when referring to headspace Sunshine:

–          Young people aged 12 to 25yrs and presenting with mild-moderate difficulties can be referred

–          There is no geographical catchment, however it is expected that potential clients are able to attend their preferred centre

–          headspace Sunshine provides access to counselling, psychiatry, GP appointments, mental health nurse, vocational support and peer support as well as facilitating contact with various collocated providers (housing, AoD counselling and carer support)

–          Requests for crisis support or management of severe/complex presentations should be directed to Orygen Youth Health Triage 1800 888 320, or RCH Triage 1800 445 511


Other questions queries to:

Dayna Minovski
Enhanced Care Coordinator
Monday – Friday
0476 600 436  Tel +61 9927 6222  Fax +61 9312 1757